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Privacy Policy

Privacy Policy

This Privacy Policy explains how Alteration Artistry processes personal data in connection with its tailoring, alteration, remodelling, and upcycling services, including website inquiries and workshop-related communications.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare quotations, obtain design approval, carry out remodelling or alteration work, manage fitting and collection, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use data to communicate about a project, handle service issues, and improve internal operations.

Processing is limited to service delivery and related administration.

Service Providers

We may share personal data with service providers that support website hosting, communications, record keeping, payment processing, or related operational tasks. Where a project requires outside support, such as delivery or technical assistance, we share only the information needed to complete that task and expect appropriate confidentiality safeguards.

Operational partners receive only the information needed for their role.

Legal Disclosure

We may disclose personal data where required to comply with law, lawful requests, court orders, tax obligations, or other legal processes. We may also share information when needed to protect our rights, customers, or operations, or to address fraud, security, or misuse concerns.

Legal disclosure is limited to what is necessary in the circumstances.
01 · Collection

Data We Collect

We may collect contact details, inquiry content, project preferences, garment and material information, fitting notes, order and payment records, communication history, and basic technical data such as device and access information. Where a customer supplies garments or materials, we may also process information needed to assess condition, construction, and suitability for the requested work.

The categories collected depend on inquiry, booking, workshop, and collection activity.
02 · Sources

How We Collect Data

We receive personal data from project inquiries, consultation discussions, booking requests, workshop visits, payment handling, and follow-up communications. We may also generate internal records from assessment, quotation, approval, fitting, and collection steps, and we may obtain limited technical data from the website and related systems.

Most information is provided directly by the customer during normal service use.
03 · Cookies

Cookie Types

We may use essential cookies for site operation, preference cookies to remember limited settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function and retention period.

Cookie use is kept to standard operational and measurement purposes.
04 · Controls

Cookie Controls

You may manage cookies through your browser controls and, where available, through on-site preference tools. Disabling some cookies may affect site functions such as form handling, session continuity, or basic analytics.

Browser settings can be used to limit or remove non-essential cookies.

Contact Information

Email contact
[email protected]
Telephone contact
+81 90-1283-5468
Postal address
堂ヶ芝2丁目 3-18, 大阪市, 大阪府, JP, 543-0033
Privacy contact
Use the listed contact channels for privacy questions, requests, or complaints.
Contact Page
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or objection to certain processing. Some requests may be declined where retention or disclosure is required for legal, accounting, or operational reasons.

Available rights depend on the nature of the data and the applicable law.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or issue concerned. We will review the request and respond within a reasonable period, taking into account the nature of the request and any legal requirements that apply.

We may ask for information needed to verify identity before acting on a request.
Data Retention

Retention

We retain personal data for the period necessary to handle inquiries, complete projects, maintain business records, resolve disputes, and meet legal obligations. When data is no longer needed, we delete it or anonymize it where appropriate.

Records are kept only for as long as needed for service, accounting, or legal purposes.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date.

We may revise this notice when our practices or legal obligations change.